Privacy Policy

Welcome, creatures of the night, to the shadowy corridors of Creepsville Horror Shop’s privacy sanctum. Here in our crypt, we understand that even the most macabre fashion enthusiasts deserve to know how their personal information is handled in the digital realm. This Privacy Policy outlines how we collect, use, and protect your data as you navigate our haunted marketplace.

By entering our domain and using our services, you acknowledge that you have read and understood how we handle your personal information in accordance with applicable privacy laws, including the Australian Privacy Principles and GDPR for our international patrons.

1. Information We Collect From the Shadows

As you wander through our crypt-like corridors and acquire your dark treasures, we may collect various types of information:

Personal Information You Provide:

• Identity Details: Your name, email address, and contact information when you create an account or make a purchase
• Payment Tribute: Payment card details (processed securely through our payment gateways), billing and shipping addresses
• Communications: Correspondence with our guardians of the gate via email or other channels
• Preferences: Your style preferences and product interests to enhance your dark shopping experience

Information Collected Automatically:

• Device Information: IP address, browser type, device type, and operating system
• Browsing Behavior: Pages visited, time spent on our site, products viewed, and referral sources
• Location Data: General geographic location (country/city level) to provide appropriate currency and shipping options

2. How We Use Your Information in Our Coven

We employ your information for various mystical purposes within our dark operations:

• To Process Your Dark Tributes: Fulfilling your orders, processing payments, and delivering your gothic garments and spooky accessories to your lair
• Customer Service from Beyond: Responding to your inquiries and providing support through our shadowy corridors
• Improving Our Haunted Marketplace: Analyzing how creatures of the night interact with our shop to enhance your experience
• Marketing Communications (with your consent): Sending information about new products, special offers, and macabre events that might interest our dark fashion aficionados
• Security and Fraud Prevention: Protecting our crypt and patrons from malicious spirits and fraudulent activities

3. Sharing Your Information With Other Entities

We do not sell your personal information to third parties. However, we may share your data with trusted allies in these specific circumstances:

• Payment Processors: Trusted entities like Visa, MasterCard, JCB, and PayPal to complete your transactions with supernatural speed
• Shipping Partners: Delivery services necessary to transport your dark treasures to your doorstep
• Service Providers: Companies that help us operate our website, process data, or provide customer service
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights and safety of our patrons and operations

4. Data Storage and Security – Fortified With Dark Magic

Your information is stored in secure digital crypts protected by encryption spells that would impress even the most powerful warlocks. We implement appropriate technical and organizational measures including:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates to our protective wards
• Limited access to personal information on a need-to-know basis
• Secure servers located in protected data centers

While we employ powerful dark magic to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We continuously strengthen our defenses to keep your information safer than a coffin at high noon.

5. Your Rights as a Creature of the Night

You have certain rights regarding your personal information:

• Access: You may request details of the personal information we hold about you
• Correction: You may update or correct inaccurate information in your account
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Restriction: You may request limitations on how we use your data
• Objection: You may object to certain processing of your information
• Data Portability: You may request a copy of your data in a structured format
• Marketing Preferences: You may opt-out of marketing communications at any time

To exercise these rights, contact our guardians of the gate at [email protected].

6. Cookies and Tracking Technologies – Our Digital Phantoms

Our website uses cookies and similar tracking technologies—like digital phantoms that follow your journey through our shadowy corridors:

• Essential Cookies: Necessary for basic functions like navigation and accessing secure areas
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Enable enhanced features and personalization
• Targeting Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser, though disabling some cookies may limit your ability to use certain features of our haunted marketplace.

7. International Data Transfers

As we serve creatures of the night worldwide (excluding certain remote regions), your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable privacy laws.

8. Policy Updates – An Evolving Grimoire

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Our Guardians of the Gate

Thank you for trusting Creepsville Horror Shop with your personal information. We value your privacy as much as we value your unique dark fashion sense.